1FRIEND — Privacy Policy
Last Updated: September 29, 2026
This Privacy Policy describes how 1FRIEND ("we," "us," or "our") collects, uses, shares, and safeguards your personal information when you use https://1friend.com (the "Platform"). By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please do not use the Platform.
We are based in Vancouver, British Columbia, Canada, and the Platform is available to users aged 13 and over worldwide. We comply with applicable privacy laws globally, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), the EU General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act 2018, the Children's Online Privacy Protection Act (COPPA), and other applicable national and regional privacy laws.
1. Who We Are & How to Contact Us
1FRIEND is the data controller responsible for your personal information. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you can contact us at:
Website: https://1friend.comEmail: privacy@1friend.comMailing Address: Vancouver, British Columbia, Canada
We aim to respond to all privacy-related enquiries within 30 days.
2. Age Requirements & Parental Consent
Minimum Age. 1FRIEND is intended for users aged 13 and over. We do not knowingly permit children under the age of 13 to register for or use the Platform. If you are between 13 and 17 years old, we strongly encourage you to review this Privacy Policy with a parent or guardian before using the Platform.
COPPA (United States — Under 13). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately at privacy@1friend.com.
GDPR (European Union — Under 16 or Lower Age). Under the GDPR, the default age at which a child can provide valid consent without parental approval for online services is 16, though individual EU member states may lower this threshold to no younger than 13. If you are located in an EU member state where the digital age of consent is higher than 13, we may require verifiable parental consent before you can use certain features of the Platform.
PIPEDA (Canada). Under PIPEDA, the Office of the Privacy Commissioner of Canada treats users under 13 as unable to provide independent consent. For users aged 13 to 17, consent practices must be tailored to their cognitive maturity, and we use plain, age-appropriate language in our notices and consent mechanisms.
Emerging Age Verification Laws. We monitor developments in age verification requirements globally, including Canada's proposed Bill C-34 (which would restrict social media accounts for users under 16) and similar laws in other jurisdictions. We will update our practices as these laws come into effect.
3. Information We Collect
We collect the following categories of personal information from users of the Platform:
3.1 Account & Identity Information
Name (first name and, optionally, last name)
Email address
Date of birth (to verify age eligibility)
Username / display name
Password (stored in hashed, encrypted form)
3.2 Profile & Avatar Data
Profile picture or avatar image
Profile bio or description
Interests and preferences you choose to share
Social links or other optional profile information
High school, college, or university graduation information (if you choose to provide it for friend-finding purposes)
3.3 User-Generated Content
Posts, comments, and replies you publish on the Platform
Direct messages and private communications with other users
Media files (images, GIFs, videos) you upload or share
Group content you contribute to
Event listings, descriptions, and invitations you create
RSVP information for events
3.4 Device & Usage Analytics
IP address and approximate geographic location (country/region level)
Device type, operating system, and browser type
Pages visited, features used, and time spent on the Platform
Referring URLs and search terms used to find the Platform
Error logs and crash reports
3.5 Cookies & Tracking Technologies
Session cookies (required for Platform functionality)
Preference cookies (to remember your settings)
Analytics cookies (to understand how users interact with the Platform)
Advertising cookies (used to serve and measure ads and sponsored content)
You can manage your cookie preferences through our Cookie Settings panel, accessible from the footer of the Platform.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
To provide and operate the Platform, including enabling you to find old friends, make new friends, create groups, create and invite others to events, and communicate with other users.
To verify your age and ensure compliance with our minimum age requirement of 13.
To personalize your experience, including suggesting friends, groups, and events that may interest you.
To communicate with you about your account, security updates, and changes to our terms or policies.
To ensure safety and security, including detecting and preventing fraud, abuse, harassment, and other harmful behavior.
To improve the Platform, including analyzing usage patterns and developing new features.
To comply with legal obligations and respond to lawful requests from public authorities.
Legal Bases for Processing (GDPR/UK GDPR): We process your personal data on the following legal bases:
Contract: Processing necessary to perform our contract with you (providing the Platform).
Legitimate Interests: Processing necessary for our legitimate interests, such as improving the Platform and ensuring safety, provided your rights are not overridden.
Consent: Where you have given us explicit consent, such as for marketing communications or certain cookies.
Legal Obligation: Processing necessary to comply with applicable law.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With other users, as part of the normal operation of the Platform (e.g., your profile information, posts, group memberships, and event RSVPs are visible to other users according to your privacy settings).
With service providers who assist us in operating the Platform, such as cloud hosting providers, email delivery services, and analytics providers. These providers are contractually obligated to protect your information and may only use it to provide services to us.
With law enforcement or government authorities when required by law, subpoena, or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have.
Third-Party Disclosures for Children (COPPA): We do not disclose personal information collected from children under 13 to third parties for any purpose, as we do not knowingly collect such information. For users aged 13 to 17, we obtain separate opt-in consent before disclosing their information to third parties for purposes not strictly necessary to provide the Platform.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Platform. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Data Retention (COPPA): We do not retain personal information collected from children under 13. For users aged 13 to 17, we retain data only for as long as necessary to fulfill the purposes for which it was collected, and we have defined limits on how long we keep this data.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to our processing of your personal information based on legitimate interests.
Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
Parental Rights (COPPA): Parents or guardians of users under 13 have the right to review their child's personal information, request its deletion, and refuse to permit further collection or use of their child's information. To exercise these rights, please contact us at privacy@1friend.com.
Right to Erasure for Minors (PIPEDA/Canada): In line with emerging Canadian privacy recommendations, users who provided personal information while they were minors have the right to request deletion of that information. This right also applies to their parents or guardians. We will take reasonable steps, including using available technology, to delete all copies and links to such information.
To exercise any of these rights, please contact us at privacy@1friend.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
COPPA Data Security Program: We maintain a written security program and a data-retention framework as required by the amended COPPA Rule, with defined limits on how long we keep children's data.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. When we transfer personal information from the European Economic Area (EEA), the UK, or Switzerland, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner's Office.
10. Cookies and Tracking
We use cookies and similar tracking technologies to operate and improve the Platform. You can control cookies through your browser settings and our Cookie Settings panel. Please note that disabling certain cookies may affect the functionality of the Platform.
11. Children's Privacy Notice (COPPA Compliance)
This section applies specifically to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at privacy@1friend.com. We will:
Delete the child's personal information from our records.
Terminate the child's account.
Refuse to permit further collection or use of the child's information.
We do not condition a child's participation in any activity on the disclosure of more personal information than is reasonably necessary to participate in that activity.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform and, where appropriate, by email. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@1friend.comWebsite: https://1friend.comAddress: Vancouver, British Columbia, Canada
Privacy policy
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